FAQ - Frequently Asked Questions and Answers

Shipping & Delivery

How long does shipping take?

We ship within 1-2 business days. Delivery time is usually 3-5 business days within Austria and 5-10 business days for international orders.

What are the shipping costs?

Shipping costs are calculated at checkout based on your location and order quantity.

Order & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and other payment methods via Shopify Payments.

Can I cancel my order?

Orders can be cancelled within 24 hours of placement. Please contact us immediately.

Products & Sizes

How does the sizing run?

Our products run true to size. Please refer to our size chart on the respective product pages.

Are your products sustainably produced?

Yes, we place great importance on sustainable and high-quality materials.

Returns & Exchanges

Can I return items?

Yes, you have 14 days to return unworn items in their original packaging.