Shipping Conditions

Shipping Policy

Shipping Costs and Delivery Times

We ship your order quickly and reliably. Shipping costs and delivery times depend on the destination country:

Shipping within Austria

Free Shipping
Delivery time: 5-10 business days

Shipping within the EU

Shipping costs: 5 EUR
Free shipping for orders over 100 EUR
Delivery time: 5-10 business days

Worldwide Shipping

Shipping costs: 14.90 EUR
Delivery time: 7-14 business days

Shipping Partners

We work with reliable shipping providers such as DHL, DPD, and Austrian Post.

Tracking

After shipping, you will receive an email with the tracking number so you can track your order at any time.

Delivery Address

Please ensure that your delivery address is complete and correct. We cannot be held responsible for delays or losses due to incorrect address details.

Customs Fees (outside the EU)

For deliveries outside the EU, additional customs fees and taxes may apply, which must be borne by the recipient.

Contact for questions

If you have any questions about shipping, you can contact us at any time:
Email: shopinfo@saiyangenetics.com
Phone: 0660/7385439